BabyBox Privacy Policy

Last updated: August 12, 2026

BabyBox: AI Baby Photo & Video ("BabyBox", "we", "us", or "our") provides AI photo and video generation tools for parents and guardians. This Privacy Policy explains what information we collect, how we use it, how we share it, and how you can contact us.

By using BabyBox, you agree to this Privacy Policy. If you do not agree, please do not use the app.

Information We Collect

Photos, Videos, and AI Generation Content

When you choose to create an AI photo or video, you may upload photos or videos from your device. These uploads may include a baby's face, a parent's face, or other visible people. We also store the AI-generated photos, videos, previews, and related generation results created for you.

Generation Settings

We collect the options you select in the app, such as template, effect, style, gender or baby profile settings, generation parameters, and similar information needed to create the result you request.

Device, App, and Usage Information

We may collect technical information such as a device identifier generated by the app, platform, operating system version, app version, language, country or region, IP address, server logs, crash logs, and actions taken in the app. We use this information for app functionality, analytics, fraud prevention, security, and service improvement.

Purchases and Subscriptions

If you purchase a subscription or in-app product, we receive purchase-related information from Apple App Store or Google Play, such as product ID, subscription status, transaction ID, purchase date, renewal status, receipt or purchase token, and cancellation or refund status. We do not receive or store your full credit card number or payment card security code.

Support Information

If you contact us for support, we collect your email address and the information you include in your message so we can respond to your request.

Face Data and Photos

BabyBox does not collect biometric face data, face geometry, faceprints, facial recognition templates, or facial recognition identifiers. BabyBox does not use face data to identify, authenticate, or verify the identity of users or children.

When you voluntarily upload a photo or video that includes a baby's or parent's face, the image or video is used only to provide the AI photo, AI video, preview, editing, storage, download, and related app functionality requested by you.

BabyBox may process face-visible photos or videos to create the requested AI output, but we do not create or store biometric identifiers from those photos or videos. You should only upload photos or videos that you have the right and permission to use.

Third-Party AI Processing

BabyBox sends user-selected uploads and generation settings to our servers. Our servers may send the information needed for the generation job to third-party AI service providers solely to create the AI photo or video requested by the user.

The data sent to third-party AI service providers may include uploaded photos or videos, selected templates, style or effect settings, generation parameters, and a technical job identifier. We do not send payment card details, account passwords, or support messages to AI service providers for generation.

Third-party AI service providers are used as service providers to process generation jobs for BabyBox. They are not permitted by us to use user uploads to identify users or children.

How We Use Information

• To provide AI photo and video generation, previews, downloads, and gallery features.
• To operate, maintain, secure, debug, and improve BabyBox.
• To verify purchases, subscriptions, renewals, cancellations, refunds, and user entitlements.
• To respond to support requests and communicate service-related information.
• To measure app performance, understand feature usage, and improve user experience.
• To prevent fraud, abuse, security incidents, and unauthorized use.
• To comply with legal obligations and enforce our terms.

We do not sell personal information. On iOS, we do not use collected data to track users across other companies' apps and websites.

How We Share Information

We may share information with service providers that help us operate BabyBox, including:

• AI generation providers that process uploaded content and generation settings to create requested outputs.
• Cloud hosting, storage, database, content delivery, logging, and security providers.
• Analytics and crash reporting providers that help us understand app performance and fix issues.
• Apple App Store and Google Play for purchase processing, subscription verification, refunds, and entitlement management.
• Legal, compliance, fraud prevention, and safety providers when needed to protect users, our rights, or comply with law.

We may also disclose information if required by law, legal process, government request, or to protect the rights, property, or safety of BabyBox, our users, or others.

Retention and Deletion

BabyBox stores no biometric face data, so there is no biometric retention period. What is stored is the ordinary photo or video you chose to upload, and the AI result generated from it.

Uploaded photos, uploaded videos, and AI-generated outputs are retained while they are associated with your device identifier, generation history, or gallery so that you can access, download, and manage your results. Uploads are never retained for training, profiling, or advertising.

Deleting your uploaded photos: you can delete every photo and video you have uploaded at any time, directly in the app, from Settings > Delete My Photos. This permanently removes the uploaded files from our servers and our storage provider. The results already in your gallery are not affected by this action. You may also request deletion of your generated results and other related personal information by contacting us at any time.

After a verified deletion request, we delete or anonymize the requested personal information within 30 days unless we need to retain limited information for legal, security, fraud prevention, accounting, dispute resolution, or subscription verification purposes.

Purchase and subscription records may be retained as long as needed for entitlement management, accounting, tax, fraud prevention, customer support, and legal compliance. Support messages are retained as long as needed to respond to your request and maintain support records.

Children and Parental Responsibility

BabyBox is intended for use by parents, legal guardians, and adults. Children should not use BabyBox directly. If you upload a child's photo or video, you confirm that you are the parent, legal guardian, or otherwise have the legal right and permission to upload and use that content.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us without appropriate consent, please contact us and we will take appropriate steps to delete it.

International Processing

BabyBox may process and store information in countries other than the country where you live, including through cloud and service providers. Where required, we use appropriate safeguards to protect personal information transferred internationally.

Security

We use reasonable technical, administrative, and organizational measures to protect information. However, no internet transmission, cloud service, or storage system is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to request access, correction, deletion, or other rights available under applicable privacy laws. We may need to verify your request before responding.

You can manage app permissions such as photo access through your device settings. You can manage subscriptions through Apple App Store or Google Play subscription settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last updated" date. Your continued use of BabyBox after an update means you accept the updated policy.

Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us at [email protected].